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Vendor & Onboarding Information

Vendor Information

What a carrier, TPA or defense firm needs to add Always Precise Investigations to an approved vendor panel — firm identification, licensing, coverage area, billing practice and conduct standards. The services themselves are described on insurance investigations.

Firm Identification

The details your onboarding form asks for

Everything below can be copied straight into a vendor application. Anything that has to be issued as a document — certificate of insurance, W-9, license certificate — is sent on request, so the current version is always the one you receive.

Legal entityAlways Precise Investigations, LLC
Entity typeVirginia limited liability company
Virginia DCJS license#11-9159 — private investigations
Principal office503 Old Plantation Dr #303, Lynchburg, VA 24502
Telephone(434) 907-0975
EmailAlwaysPreciseInvestigations@gmail.com
Websitealwayspreciseinvestigations.net
Established2014 — serving Greater Lynchburg and Central Virginia
InsuranceLicensed and insured. Certificate of insurance issued on request, and your organization can be named as certificate holder or additional insured where your panel requires it.
W-9 / tax identificationProvided on request with the vendor packet.
Assignment intakeSecure assignment intake — issues a request number immediately.
On Request

What the vendor packet contains

Ask and it comes back as a single email. If your panel uses a portal or a specific form set, send those instead and we will complete them.

  • Certificate of insuranceNaming your organization as certificate holder or additional insured where required.
  • W-9Completed and signed, current tax year.
  • Virginia DCJS license certificateFirm licensure, #11-9159.
  • Rate scheduleHourly surveillance and flat-fee records work, written out before any assignment.
  • Sample reportRedacted, so you can see the reporting format before you assign a live file.
  • Completed vendor formsYour panel's paperwork, filled in and returned.
  • Remittance and invoicing detailWhere invoices come from and how to route payment.
Coverage

Defined service area

Insurance assignments are accepted within roughly 100 miles of Lynchburg, Virginia, including Central Virginia and surrounding markets. Farther out, we quote the travel honestly before accepting rather than absorbing it into an hourly line you cannot audit.

  • Lynchburg
  • Roanoke
  • Charlottesville
  • Danville
  • Bedford
  • Farmville

Full list of covered localities: service areas.

Working With Us

Billing and conduct standards

No mileage or travel charges

Within the defined coverage area, travel time and mileage are not billed. A surveillance budget set against a reserve should match the invoice that arrives.

Rates confirmed in writing

The applicable rate and any estimated hours are confirmed before work begins. Submitting an assignment does not by itself constitute acceptance.

Authorization caps respected

Authorized hours are not exceeded without prior approval from the assigning contact. If the file needs more, you hear about it before it is spent.

Lawful, defensible method

Observation from places the public may be. No trespass, no recording where privacy is reasonably expected, no tracking devices, no pretext for financial or medical records, no contact with the claimant.

Negative results reported plainly

A day that produced nothing is reported as a day that produced nothing. A file that stretches once cannot be relied on anywhere.

Evidence handling

Time-stamped, unedited video and photographs with an intact chain of custody, delivered to the assigning party and its counsel only.

Testimony

The investigator who performed the work is available for deposition and hearing testimony as to what they personally observed.

Confidentiality

Claim information is kept confidential except as required by law, and work product is not released to anyone outside the assigning party and its counsel.

Get Started

Request the vendor packet

Tell us which documents your panel needs and they come back in one email. If you would rather start with a live file, the assignment intake issues a request number immediately.

Prefer the phone? Call (434) 907-0975. Onboarding paperwork is usually faster to talk through than to email back and forth.